What is Telecoms?
Telecoms, short for telecommunications, is the technology that enables voice, video, and data to be transmitted over distance; keeping people and businesses connected. In today’s digital world, this increasingly means cloud-based solutions rather than traditional phone lines.
One example is hosted telephony (also known as cloud telephony or hosted VoIP), where your corporate phone system is moved to the cloud. Voice services are hosted by a trusted provider and delivered over the internet, removing the need for costly on-premise equipment or outdated ISDN/PSTN lines.
While both hosted telephony and VoIP use Voice over Internet Protocol technology, hosted telephony is a fully managed service, with all servers and applications maintained off-site by the provider. This gives businesses a feature-rich, reliable voice solution without the upfront capital investment or ongoing maintenance.
What do we offer?
From crystal-clear calls to seamless connectivity, we keep your business talking.
Connectivity
Connectivity ensures your business stays online with fast, stable internet.
We deliver high-speed broadband and network solutions built for smooth operations.
Business Telephony
Business telephony keeps your team connected with clear, reliable calls wherever they work.
We provide cloud-based systems with smart features that scale as you grow.
Mobile
Mobile services keep your people working and collaborating on the move.
We offer flexible plans with great coverage and dependable business support.
Why your business needs it?
No tech jargon here. It's simple; whether you're a small startup or a multi-site operation,
cloud-based phone systems help you cut costs, stay connected, and work flexibly.
Cost‑Effective
Hosted telephony eliminates the need for pricey line rents and upfront gear expenditures. You pay a fixed monthly rate per user, ensuring that your communication expenditures are predictable and managed.
Reliable & Future‑Proof
With BT phasing out PSTN/ISDN by 2027, hosted telephony use contemporary cloud-based IP networks to keep you connected and compliant plus it becomes a seamless, future-ready communication solution.
Scalable and Flexible
Need more lines? Add users in minutes. Downsizing? You only pay for what you use. Hosted systems expand alongside you, providing flexibility without the need to reconfigure hardware.
Feature‑Rich Productivity
From auto-attendants and voicemail-to-email to call recording, conferencing, mobile twinning, and CRM integration, these technologies improve communication and professionalism.
Work from Anywhere
Take business calls from anywhere, using your desk phone, laptop, or mobile device. Hosted telephony connects your team present anywhere giving seamless flexibility for remote/hybrid teams.
Secure and Resilient
Data is stored in secure UK-based data facilities that have encryption, backups, and disaster recovery in place. Additionally, you prevent hardware ageing and pricey maintenance.
Why choose Active8?
A telecoms provider that actually answers your phone.
Whether you're scaling up, moving providers, or simply fed up with inadequate service, here at Active8, we make communication simple, smart, and extremely well-supported.
Local Account Management
Get a dedicated local account manager who understands your business and delivers responsive, support whenever you need it.
Solutions That Simply Work
No jargon; just reliable, cloud-based hosted telephony tailored to keep your business connected, productive, and future-ready.
Switching Made Seamless
Scaling up or switching over? Our hassle-free onboarding ensures your new system runs smoothly without disruptions.
What features can we offer?
Discover the features that make our hosted telephony a game-changer!
Auto-Attendant & IVR System
CRM & App Integration Support
Advanced Call Routing
Detailed Call Analytics
Advanced Security
Mobile Application
Call Recording & Monitoring
Scalable Solutions
Conference & Video Meetings
Premium HD Voice Quality
Automated Call Distribution
Guaranteed Uptime
Unified Messaging
Directory Sync
Transcription Services
How does your Hosted Telephony journey unfold?
From your first call to seamless service delivery, we’ve got every step covered!
Did you also know we handle your switching process completely?
DESIGN
DELIVER
We start with a conversation and audit to understand your current phone system, call flow, and future needs.
Our team maps out a telephony setup that fits your business; whether remote, hybrid, multi-site, or office-based.
We source and configure handsets, apps, and call routing features to suit your unique communication needs.
We pre-configure and ship devices for plug-and-play use, then handle setup, number porting, call groups, and training with zero workflow disruption.
We provide ongoing monitoring, upgrades, and UK-based support, ensuring your system is always running at its best.
ENGAGEMENT
CREATE
SUPPORT
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